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Tailored app to manage residential properties in Barcelona

Managing a residential complex is like running a small business — without the tools. Learn how Griselda turned paper chaos into a completely digital system and improved the lives of over 100 residents with ComunitApp in just 14 days.
Verfasst von
Alexander Stadlmair
Veröffentlicht am
14/11/2024
Zuletzt aktualsisert

House community in Barcelona revolutionizes building management

In Spain's lively house communities, presidents are much more than just administrators — they run small businesses and juggle hundreds of thousands of euros a year. They take care of everything: from pool maintenance to legal compliance, while keeping hundreds of residents happy and informed.

Griselda quickly became aware of this reality when she became president of her house community in Barcelona. As an accountant by profession, she immediately identified a critical problem:

Key community information was scattered across WhatsApp messages, paper files, and casual conversations.

“For years, we struggled with chaotic processes in our property management,” explains Griselda. “Aurora understood our challenges better than we did and delivered ComunitApp within two weeks. The tailor-made solution digitized our processes and created clear, comprehensible structures.”

The hidden world of community management

In Barcelona's residential towers, every community is like a small company. Presidents manage sizeable budgets, which often exceed €100,000 annually. They coordinate multiple service providers, supervise maintenance teams, and ensure that common areas meet all needs.

But most of these mini CEOs work without professional tools. Searching for a simple supplier contact number often meant scrolling through WhatsApp messages for months. Follow-up on previous Community decisions required searching through paper files.

The biggest challenge? When a new president takes office, he starts virtually from scratch.

Custom software mobile app

Tailored solution for end users

In direct collaboration with Griselda, we created something special. ComunitApp isn't just another property management tool — it's a platform specifically designed for the unique dynamics of Spanish residential communities.

The key was understanding how different community members interact. Each role needed specific tools and levels of access, but everything had to remain simple and intuitive.

Development was carried out in stages:

Week 1:

  • Basic setup and user registration
  • Data migration from existing systems
  • Initial training for board members

Week 2:

  • Onboarding for residents
  • Customization of features
  • Community-wide training
“What impressed me the most,” says Griselda, “was how quickly everyone adapted. The user interface is so intuitive that even our less tech-savvy residents started using it right away. ”

Features that transform community life

Democratic decision-making goes digital

Community decisions used to mean printing notices, organizing meetings, and counting ballot papers manually. Today, residents take part in anonymous surveys directly via their smartphones.

The system ensures complete privacy while ensuring fair participation. Each household gets a secure vote, and board members can track overall participation without seeing individual decisions.

Voting tool as admin

Financial clarity at all levels

The financial management system brings clarity to Community budgets at company level. Each issue is automatically categorized and tracked. Supplier contracts, payment histories and future obligations are immediately available.

Board members can quickly identify spending trends, plan future maintenance, and ensure that every euro is properly accounted for. When residents have questions about the community's finances, answers are just a few clicks away.

Financial dashboard

Intelligent communication center

Gone are the days of paper notes and scattered WhatsApp groups. The “News and Announcements” feature creates a central source of information for all community information.

Board members can share updates instantly, while residents always know where to find important information. From maintenance plans to emergency contacts, everything is organized and accessible.

News feed for all users

Intelligent access control

Different community members need different levels of access.

Residents can view announcements and make maintenance requests.

Board members have additional tools for financial management and decision-making.

Maintenance personnel can publish updates without having to access sensitive financial data.

The system ensures safety while keeping things simple. A one-time check ensures that everyone has access to exactly what they need — nothing more, nothing less.

The transition to digital administration

The transformation from paper to digital was faster than expected. Within two weeks, the entire community was up and running with the new system.

The key to rapid adoption? Keep things simple. The user interface is so intuitive that even less tech-savvy residents immediately used it.

Real impact on everyday life

“With one click, transitions are now seamless and we make informed decisions based on data and charts,” says Griselda.

New presidents take office with confidence, with access to years of community history and established processes.

Residents feel more involved in community decision-making. Board members spend less time managing and more time improving community life.

A glimpse into the future

What began as a solution for a Barcelona community has evolved into a template that can help house communities across Spain. The platform continues to grow with new features such as:

  • Smart building system integration for automatic maintenance tracking
  • Advanced reporting tools for better financial planning
  • Mobile app improvements for even easier access
  • Community networking features to share best practices

A new standard in community management

ComunitApp stands for more than just software — it's a new way of thinking about community management. It shows that managing a residential community can be both efficient and appealing with the right tools.

Most importantly, it gives presidents like Griselda the tools they need to focus on what really matters: Building better communities where people love to live.